Thank you for visiting Upends (“Upends,” “we,” or “us”). Access to and use of our website(s) (the “Site”) and related services (collectively, the “Services”) are governed by these Terms of Service, along with any other rules, policies, and disclosures posted on the Site, including our Privacy Policy (collectively, the “Terms” or “TOS”). By using the Services (e.g., browsing or placing orders), you agree to these Terms.

1. Registration

To use certain Services, you must register an account. You agree to provide accurate, current, and complete information. For users under 18, parental consent is required.

• Safeguard your password; we will never ask for it via email, phone, or in person.

• Notify us immediately at support@upends-store.com if you suspect unauthorized account access.

2. Eligibility to Purchase

To place orders, you must:

• Be 18+ years old.

• Use a valid payment method we accept.

• Provide accurate billing/shipping details.

By ordering, you authorize us to:

• Charge your payment method for the total order amount.

• Perform anti-fraud checks (e.g., credit verification).

Orders are subject to stock availability and price confirmation. Items in your cart are not reserved until payment is processed.

3. Product Information

• We strive for accuracy in product descriptions but do not guarantee they are error-free. See our Returns Policy for issues.

• Colors may vary slightly due to monitor settings.

4. Pricing & Payments

• Prices are displayed in [Your Currency] (or local equivalents for international orders).

• Final charges may vary due to exchange rates or bank fees.

• We reserve the right to correct pricing errors and cancel affected orders.

Accepted Payment Methods:
Visa, Mastercard, American Express, PayPal, and other local options (if applicable). All transactions are secured via SSL encryption.

5. Taxes & Duties

• orders: Taxes are included.

• International orders: Customers are responsible for import taxes/duties. Check local regulations before ordering.

6. Order Acceptance & Shipping

• Your order is confirmed only when you receive a dispatch email.

• Shipping times vary by location (typically 3–14 business days).

• Free shipping on orders over $100; fees apply below this threshold.

• You must sign for delivery; refusal will incur return costs.

7. Returns & Exchanges

See our full Returns Policy. Key terms:

• 14-day return window for unused, tagged items.

• Sale/final-sale items are non-refundable.

• Contact support@upends-store.com for return instructions.

8. Intellectual Property

All Site content (text, images, logos) is owned by Upends and protected by copyright. Unauthorized use (e.g., reproduction, resale) is prohibited.

9. Liability

• We are not liable for:

  • Third-party websites linked on our Site.

  • Minor inaccuracies in product descriptions.

  • Delivery delays due to unforeseen circumstances (e.g., customs, weather).

10. Governing Law

These Terms are governed by Hongkong’s laws. 

Contact Us

Questions? Email support@upends-store.com.